AMCIS 2003

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9th Americas Conference on Information Systems

August 4-6, 2003, Tampa, FL, USA

[edit] Abstract

This mini track built on the success of the preceding AMCIS mini tracks on Virtual Communities. During the last two years we had been gathering a community of researchers who are interested in the field of Virtual Communities and related issues.

Virtual Communities have been studied from a variety of different perspectives. Examples range from Communities of Interest, Communities of Relationship, Gaming Communities to Communities of Transaction. Within the special field of information systems sciences we were looking at interaction patterns, transaction processes, management, business models, and connected information systems and services. With the help of Internet platforms the community members interact and contribute value in the form of content, reviews, and recommendations. Related issues were trust, network effects, reduction of complexity and transaction costs. Well-organized communities may even exercise political power in the "real world". In 2003, an interesting area for research were communities which emerge on mobile or peer-to-peer networks. We called for papers which focus on social as well as business communities.

[edit] Possible Topics

Possible Topics included the following:

• Social, political and economic impact of Virtual Communities
• Community models and their platforms, services, and interactions
• Management and organizational behavior of communities
• Community-related business models
• Transaction-oriented Virtual Communities
• Customer collaboration
• Peer-to-peer and mobile architectures for Virtual Communities
• Case studies and empirical studies
• Best practices and lessons learned

[edit] AMCIS 2003 Papers

• Active Portals to Support Collaborative Business Processes (I. T. Hawryszkiewycz, University of Technology, Sydney)

• Effects of Online Reputation Service in Electronic Markets: A Trust-Based Empirical Study (Bo Xu and Surya B. Yadav, Texas Tech University)

• Factors that Influence Online Relationship Development in a Knowledge Sharing Community (Yi Zhang and Starr Roxanne Hiltz, New Jersey Institute of Technology)

• Social Resistance and the Self in Virtual Communities (Rahul De, Indian Institute of Management Bangalore)

• What’s Inside a Successful Virtual Community Business? The Case of the Internet Chess Club (Mark Ginsburg and Suzanne Weisband, University of Arizona)